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qq1q handles your information with a straightforward approach — we collect what we need to keep your account running, we do not sell it, and we give you clear ways to review or question what we hold. Access to this platform and the scope of this policy depend on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — name, contact information, and the account credentials you set. When you make a transaction using bKash, Upay or Bank Transfer, we record the transaction reference and the payment method you selected; we do not store your full wallet PIN or bank login credentials at any stage. We also collect device and session data — your browser type, the pages you visit inside the lobby, and the time of each session — so we can keep your account state consistent across devices. This is particularly relevant if you switch between a phone browser and a desktop session mid-visit. We retain account data for as long as your account remains active and for a period afterward as required by our internal compliance process. You can ask us what we hold on you at any time through our published support route. This policy applies to all account activity on qq1q. Availability of account services depends on your local law and eligible regions in Bangladesh.
Transaction references tied to your bKash payments are recorded under your account history. Your bKash wallet PIN is never stored on our side.
Upay transfer records appear in your account transaction log. We use these references for dispute resolution and account verification only.
Bank Transfer entries are logged with the reference number you provide. We do not access your bank account; we record only the reference you submit.
Your login credentials are stored in encrypted form. We do not expose them to third parties and do not use them for any purpose outside account authentication.
This policy applies to data collected directly through qq1q — your account registration, session activity and transaction records. It does not extend to third-party websites linked from our lobby, to payment processors who operate their own data policies, or to any service you access independently outside this domain. Understanding the boundary helps you know who to contact when a question arises.
Data gathered when you log in, recover your account or update your profile falls fully under this policy. This includes device fingerprint data used to confirm returning sessions on mobile and desktop.
Records of deposits and withdrawals processed through bKash, Upay or Bank Transfer are covered here. However, the payment provider's own data handling is governed by their separate policy, not ours.
Browsing activity within qq1q — which lobby sections you open, how long you spend on a page — is collected and covered by this policy as session analytics data.
Any external link, partner site or payment gateway you leave qq1q to visit operates under its own privacy terms. We do not control or represent those policies in any way.
You have several practical options for managing the data we hold on your account. First, you can request a summary of the personal information tied to your account by contacting us through the support route listed on the site. Second, if any detail in your account record is incorrect — your registered name, contact number or email — you can update it directly in the account settings section, or ask support to correct it on your behalf if the field is locked. Third, if you believe we are holding data in a way that does not align with this policy, you can raise a formal question to our support team; we will acknowledge it and respond through the same channel you used to contact us. Finally, if you want to close your account, you can request that through support as well. We will explain what data is retained after closure and for how long, in line with our internal compliance period. All requests are handled on a case-by-case basis, and eligibility depends on your local law and region.
Contact support to request a summary of the personal data linked to your qq1q account. We will confirm what we hold and in what form.
Update your contact number, email or registered name in account settings. For locked fields, raise a correction request through the support chat or email route.
If something in this policy is unclear or you think your data is being handled incorrectly, write to us through the published support email. We will respond through the same channel.
You can ask us to close your account and explain what happens to your data afterward. We will walk you through the retention period that applies after closure.
If you have a question about this policy, want to review your data or need to correct something in your account record, reach out through the routes published on qq1q. We do not publish operating hours we cannot verify, and we do not promise response times we have not confirmed. Use the contact method that suits your device — mobile chat works well from a phone, and email gives you a written record of the exchange.
Open the chat widget from the qq1q site on any device. Describe your data or policy question clearly so the support team can pull up the right account record.
Send your privacy query to the support email address published on the site's contact page. Include your registered account email so we can match your record quickly.
For straightforward corrections — contact number, profile email — the account settings page on qq1q lets you update fields directly without contacting support.
Our approach to data handling is built around keeping your account functional and secure without collecting more than we need. Cookies on qq1q are used to maintain your logged-in session and remember your device between visits — not to track you across other websites. Account security is maintained through encrypted credential storage; we do not transmit your password in plain text at any point. Data retention follows an internal schedule: active accounts retain their full record, and closed accounts are held for a limited period for compliance purposes before deletion. If you want to know the specific retention period that applies to your account, ask through support.
Cookies keep your session active and your device recognised between visits. You can adjust cookie settings in your browser; doing so may affect how your account session behaves on return visits.
Your password and account PIN are stored in encrypted form. We do not expose them in any support interaction and do not ask you to share them over chat or email.
Active account data is held for the life of the account. After closure, a retention period applies for internal compliance. Contact support to ask about the specific period for your account.
For any data handling concern — cookies, retention, credential security — the support team is the correct first point of contact. Use the chat or email route published on qq1q.
Below are the questions we hear most often about how qq1q handles your data, who can see it and what you can do about it. If your question is not here, reach out through the support route on the site.
We do not sell your personal data. We share transaction references with payment processors like bKash, Upay or Bank Transfer only to complete the transaction you initiated. Outside of that operational need, we do not pass your data to third parties for marketing or any other purpose.
When you log in from a mobile browser, we collect your device type, browser version and session timestamp. This helps us keep your account state consistent if you switch devices mid-session. We do not collect your phone number from the device itself; only the number you registered with your account.
You can request account closure and ask us to explain what happens to your data afterward. A retention period applies after closure for internal compliance reasons. Contact support through the chat or email route on qq1q, and we will walk you through what is held and for how long.
We record transaction references from bKash, Upay and Bank Transfer to match deposits and withdrawals to your account. We do not store your wallet PIN, bKash account password or full bank credentials. The payment provider handles their own credential security under their own policy.
For editable fields like your contact number or email, go to account settings on qq1q and update them directly. If the field is locked or greyed out, contact our support team with the correct information and your registered account email, and we will process the correction.
This policy governs data collected through qq1q regardless of where you access it from. However, whether the platform is accessible and what services are available to you depends on your local law and eligible regions. Access outside Bangladesh may be restricted by local regulation.